Clivoza provides digital service setup, including strategy, implementation, landing page work, automation work, CRM setup, booking setup, and campaign preparation. Because work begins immediately after onboarding, the following refund and cancellation terms apply.
No Refunds Once Work Has Started
Refunds are not available once onboarding, setup, strategy, implementation, or any service work has started. This includes (but is not limited to) kickoff calls, access collection, account setup, copywriting, page building, automation building, CRM configuration, and campaign preparation.
Cancellation Before Work Begins
If a client pays by mistake or wishes to cancel before any work has begun, the client must contact Clivoza within 24 hours of payment at hello@clivoza.com for review.
Processing of Approved Refunds
Any approved refund will be processed according to:
- Payment provider rules (such as PayFast)
- Bank and payment processing timelines
- Applicable deductions, processing fees, or charges
Refunds are returned to the original payment method only. Timing depends on the payment provider and the client's bank.
Contact
Email: hello@clivoza.com
Phone: 03248218021
Address: NOORANI STREET, BOHRA PIR, RANCHORLINE, Karachi, Sindh, Pakistan