This Privacy Policy explains how Clivoza ("Clivoza", "we", "our", or "us") collects, uses, and protects information when you visit our website, submit an audit form, contact us, or use our patient pipeline services for cosmetic dental clinics.
Information We Collect
When you fill out our audit form, contact form, chatbot, or onboarding forms, we may collect:
- Your name
- Clinic name
- Email address
- Phone or WhatsApp number
- City or area
- Website and/or Instagram link
- Treatment focus (e.g. veneers, implants, aligners, smile makeovers)
- Enquiry problem or current bottleneck
- Monthly ad budget range
- Preferred next step
How We Use Your Information
- To contact the clinic about the audit, proposal, or service
- To deliver the Clivoza patient pipeline system
- To set up and manage CRM, booking, and follow-up workflows
- To process payments where applicable
- To improve communication, reporting, and service quality
Third-Party Tools
We use trusted third-party tools to deliver our services. These may include:
- HubSpot (CRM)
- Google Sheets (record keeping)
- n8n (workflow automation)
- Cal.com (booking)
- Email and website/chat tools
- Payment providers such as PayFast
Each provider handles data according to its own privacy terms.
Data Sharing
Clivoza does not sell your personal information. Information is only shared with the tools above as required to deliver our services, or where required by law.
Data Retention
We retain enquiry and client information for as long as needed to deliver our services, maintain records, and meet any legal or accounting obligations.
Your Rights
You may contact us to request access to, correction of, or deletion of your information, subject to our legal and operational obligations.
Contact
Email: hello@clivoza.com
Phone: 03248218021
Address: NOORANI STREET, BOHRA PIR, RANCHORLINE, Karachi, Sindh, Pakistan